Ventura Blvd · Tarzana, CA Mon–Sat · 7am – 8pm · Sun by appointment (818) 123-4567
Tarzana Appliance Repair Est. 2008 · 91356
Authorized servicer

Thermador Repair in Tarzana, CA

Thermador Pro Grand range, Freedom Induction, and Freedom built-in refrigeration repair from a Tarzana shop that's been authorized on Thermador since 2006. The Star Burner system is its own animal — we know the animal.

Factory-certified on Thermador since 2006.

Thermador’s two distinct product families

Thermador’s lineup has two cleanly-separated halves: cooking (Pro Grand and Professional ranges, Star Burner cooktops, Freedom Induction, Masterpiece wall ovens) and refrigeration (Freedom columns, T-series). They share a corporate parent with Bosch, which helps with parts availability and means our Bosch expertise transfers. But the service approach is different enough that we treat them as essentially two brands.

On cooking: Thermador’s Star Burner gas system is patented — the burner ports are arranged in a star shape rather than a ring, which changes ignition and flame-pattern diagnostics. Freedom Induction is a genuinely unique consumer product — 48 tiny induction coils packed into a continuous surface, each individually addressable. Repair requires understanding the electronics, not just the mechanicals.

On refrigeration: Freedom columns are modular built-ins that let a designer compose a refrigeration wall out of separate refrigerator, freezer, and wine columns. Each column has its own cooling system, which is good for reliability (a single failure doesn’t affect the others) and good for repair (you replace what’s actually failed, not a whole integrated unit).

When Thermador meets Tarzana

The 2015–2022 kitchen-remodel wave in Tarzana produced a lot of Freedom column installations — walls of column refrigeration, freezers, and wine storage stretching six or eight feet. These are beautiful kitchens. They’re also diagnostic puzzles when something goes wrong, because which module is actually failing matters a great deal for repair cost. We’ve done enough of them to walk into a Freedom wall, put a hand on each door, and narrow the failure down to a specific column within a few minutes.

On the cooking side, Pro Grand PRD48s and CIT36 induction cooktops are regular visitors to our shop. We keep Pro Grand convection motors, Star Burner igniters, and CIT-series generator modules in stock.

Thermador appliances we service

What comes into the Tarzana shop.

  • Pro Grand ranges — PRD30, PRD36, PRD48, PRG60 (the Pro Grand family — Thermador’s flagship pro-range line).
  • Professional ranges — PRL, PRG, PRE series (non-steam pro ranges in 30", 36", 48" widths).
  • Freedom Induction cooktops — CIT36, CIT48 — the signature zone-free induction surface.
  • Star Burner gas cooktops — SGSX series with the patented star-point burner configuration.
  • Freedom built-in refrigeration — T18, T24, T30, T36, T42, T48 column refrigerators and freezers (the modular cabinet-integrated system).
  • Masterpiece wall ovens — single and double, with the Home Connect platform.
  • Sapphire & Star Sapphire dishwashers — panel-ready and integrated.
Common Thermador issues we repair

We've seen it before.

  • Pro Grand oven uneven heat — almost always a convection motor or element issue; occasionally a control-board drift that shows up as the oven reading 25° low.
  • Star Burner won’t light — the star-point geometry is more forgiving than a ring burner but the spark path is specific; we carry the correct Thermador igniters.
  • Freedom Induction error codes (E1, E4, U400) — generator-board failures are module-level, not whole-cooktop. Big deal — replacing one module instead of the cooktop saves thousands.
  • Freedom column not cooling on one side — these are modular refrigeration systems; the cooling failure is usually on the warm side’s specific module, not a whole-unit issue.
  • Sapphire dishwasher not draining — drain pump is the #1 cause, a ~$180 repair.
  • Masterpiece oven door latch jam — a known Thermador issue on the 2012–2018 production run. We know the workaround.
Questions we hear most

Thermador

Do you service the Thermador Freedom column refrigeration system?
Yes — this is one of our specialty areas. Freedom columns are modular: each column (refrigerator, freezer, wine) has its own cooling system, so a failure in one module doesn’t necessarily affect the others. Diagnostic isolation matters a lot here because a generalist will often try to replace more than is actually failed.
Is the Freedom Induction cooktop worth repairing if one zone fails?
Yes, almost always. The CIT36 and CIT48 have five separate generator boards (the CIT36) or eight (the CIT48). A single-zone failure is a single-module replacement, usually $400–$800 parts and labor. Replacing the whole cooktop would be $7,000+.
How long do Thermador Pro Grand ranges last?
15–20 years with reasonable service. The cavity and cabinet are built for commercial-duty life; convection motors and control boards are the life-limiting components. A well-maintained PRD486 from 2010 will still be going strong in 2030.
Do you have Thermador technical service bulletins?
We receive Thermador technical bulletins as an authorized servicer. Things like the Masterpiece oven latch issue, the specific CIT firmware update path, or the Freedom column serial-range compressor issue — we know about these before the failures show up.
Is Thermador and Bosch the same company?
Yes — both are part of BSH Home Appliances. Thermador is the North American premium line; Bosch is the mainstream line in the U.S. A lot of parts are shared between the Bosch Benchmark line and Thermador, which is useful for parts availability.
Ready when you are

Ring the Ventura Blvd shop.

Joe or one of our two lead techs answers weekdays before noon. Evenings & Saturdays roll to our dispatch line, which is also staffed by a real person — never a bot.

Direct line (818) 123-4567 Mon–Sat · 7am – 8pm · Sun by appointment